Secure payment
Your money only goes to the seller once the item reaches you and you confirm. Buyers and sellers are both protected.Your money only goes to the seller once you confirm.
- 1. Buyer paysPayment is made by card and confirmed with 3D Secure.
- 2. Money waits at BüyüdüIt does not go to the seller right away; it is held in a secure account.
- 3. Item is deliveredThe buyer checks the item and confirms or reports an issue within 3 days.
- 4. Seller gets paidAfter confirmation, the amount minus commission moves to the seller’s wallet.
Common questions
Open a request with “Report an issue” and add photos. Our team hears both sides; if you are right, your payment is refunded.
After 3 business days the order is cancelled automatically and the full payment is refunded to your card.
Your card details are not kept at Büyüdü; they are processed on the payment provider’s secure infrastructure.
No. Protection only applies to orders paid through the site. If a seller asks you to pay to an IBAN, let us know.